The AO Team

The Association Online team is dedicated to providing the real estate industry with excellent service, industry expertise, and timeliness. Our team is dedicated to you and your needs. 

About_Us_Hero

OUR TEAM

Mike Schwab
Founder & CEO

Mike Schwab is a former pig farmer turned successful entrepreneur and HOA expert. He is the direct 3x Great Grandson of Cyrus Harris, the first Governor of the Chickasaw Nation.

Mike has embodied Cyrus Harris’ leadership, drive, and vision throughout his creation and continued leadership as the acting CEO of Association Online. Through this leadership, drive, and vision, Mike has transformed how the real estate industry and HOAs work together.  

Mike leads the team at Association Online with transparency, timeliness, and strategy to help his team and customers better navigate the world of HOAs.

His vision to bring transparency to the entire HOA process has come to light with the support of his wife and COO, Jerie Schwab, and the team of experts that make up Association Online.

Jerie Schwab
COO & CFO

Jerie is a CPA and received her Bachelor’s degree in Finance from West Texas A&M. She later went on to receive her MBA from Colorado State University after being in the finance world for 10 years. Jerie has worked in several areas of business finance and was the CFO for Koch Industries and consulted as a CFO for established, development stage, and pre-IPO companies. She is currently Association Online's acting Chief Operating and Chief Financial Officer. 

Jerie started her career in agribusiness, biotechnology, and Internet B2B industries before honing her real estate and HOA skills. She made the leap to real estate alongside her husband, Mike Schwab, CEO of Association Online (AO). Together, they went from managing 1 HOA property to creating AO, a successful and thriving HOA document and servicing company. 

Jerie has always had a passion for entrepreneurial enterprises and endeavors, which empowers her to address challenges head-on with fresh and innovative solutions for her team and AO customers. She enjoys strategically evaluating acquisitions/divestitures as well as aiding ongoing business enterprises in simplifying their operational efficiencies.

Tera Foechterle
Director of Operations

Tera Foechterle joined Association Online in 2018 and initially worked in our HOA Account Maintenance Department. In 2019 when the Colorado Real Estate Commission significantly updated its contract requirements, Tera was promoted to head our Colorado Department, which assists title companies, real estate agents, and homeowners in navigating the requirements necessary to sell a property.

Tera has a strong customer service and management background, which shines through her exceptional work with and for AO clients. She is a Colorado native and has two children, Sage and Aspen, with her husband of 21 years, Shawn.

Russ Anderson
Director of IT

Russ Anderson joined Association Online in 2021, where he launched an onsite IT department and developed new standards for using technology to drive the company.

Russ has over 27 years of technology experience and training in true customer service, which has become an integral part of the company’s mission statement to GIVE. His ability to encourage and be positive in all situations allows AO’s employees to grow in the fast-moving industry we are in. As the company begins growing, Russ will continue to provide the vision and execute the plan needed to stay on the cutting edge of technology.

Scott Powell
Director of Employee Success

Scott Powell joined Association Online in 2021 in the HOA Maintenance department and was eventually promoted to the Director of Employee Success.

Scott has worked in a variety of settings over the last 25 years in multicultural environments, teaching, training, and mentoring people of all ages. In addition to his HR responsibilities, Scott serves as our staff pastor and provides a valuable benefit of employee coaching.

Tracy Horst
Accounting Department Manager

Tracy Horst is the Accounting Supervisor and has been with AO since its inception.

Tracy is a Colorado State University alumni and has a degree in accounting, which has empowered her with many years of experience in the field. Along with supervising AO's accounting, she processes payroll, helps with HR, and any other task thrown her way. In her free time, Tracy likes to spend time with her three kids and her husband getting outside and doing something active.

Shawnna Dick
Business Development Manager

Shawnna Dick brings a dynamic blend of real estate expertise and strategic insight to her role at Association Online. With a strong foundation in customer service, marketing, and management, she is passionate about helping clients optimize their HOA operations.

As Business Development Manager, Shawnna thrives on building meaningful connections across the real estate industry. Her favorite part of the role is showcasing what sets AO apart—demonstrating with energy and enthusiasm how the platform saves clients time, reduces costs, and simplifies complex processes. Her drive to deliver value and her genuine excitement for AO’s mission make her a standout advocate for the company and its clients.

 

Sabra Jolley
HOA Sales Expert Department Manager

Sabra Jolley is the HOA Sales Expert Department Manager at Association Online, where she leads with energy, precision, and a relentless drive to deliver results. Drawing on her background in Single-Family Rentals (SFR) and real estate, Sabra excels at breaking down the complexities of HOAs and making them clear and manageable for industry professionals.

Since joining AO, Sabra has built a reputation as a go-getter who never stops pushing for excellence. Her leadership style is rooted in being detailed, proactive, and responsive—qualities that consistently elevate the client experience. Raised in a small town in Northeastern Colorado, Sabra brings a deep sense of loyalty and service to her work, values that shine through in every client interaction.

 

Erin Balcom
Title Department Manager
Erin Balcom is the Title Department Manager at Association Online, where she leads all processing operations with a positive and upbeat attitude. Known for her innovative spirit, Erin excels at developing new workflows that enhance efficiency and deliver even greater value to AO’s clients. Her passion for helping others and her dedication to excellence make her a standout leader and a cherished member of the AO team.
Amanda Dole
Title Department Assistant Manager

Amanda Dole is a driven and creative professional with a passion for continuous learning and meaningful collaboration. Known for her adaptability and thoughtful approach, Amanda brings a unique blend of insight and enthusiasm to every project she undertakes. Whether working independently or as part of a team, she thrives on solving challenges and making a positive impact.

Interested in joining the AO team?

We do not currently have any open positions. However, if you are interested in future opportunities, please submit your resume and cover letter, and we will be in touch if a role becomes available that matches your skills and experiences.

**Association Online does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.